Being with Ron Ash, September 5th 7pm-8pm EST, AM 1510 Boston “The Revolution”

All about Dreams

There are many types of dreams and many different meanings associated with them. Some dreams are visions, others are messages meant to guide us and many times they are moments between realms where we are visited by an ascended loved one, Angel or Messenger. The Bible is loaded with scripture that had profound effects on the lives of those who experienced the messengers and interpreted the messages and visions that came forth from dreams. Understanding dreams is an important part of Being all that we are created to be. Join me and my guest Authors Elisa Velasquez and Jacob Israel for an incredible credible look at dreams. You may preview their books on Amazon.com via the “Look Inside” feature.

Elisa Velasquez
As a teacher, writer, artist, pianist, and composer, her desire is to inspire, encourage, and open hearts and minds to spiritual enrichment. For over twenty years, she has challenged the religious community, by freely offering Truth and elevating spiritual life through the evocation of Spirit. Her latest book Your Dream Life: Learn the Basics of Dream Interpreting will show readers how to break down dreams, help journal dreams and understand the meanings of symbols, colors, and numbers within dreams.

Jacob Israel
He is the National book award winning author of The Calling: a Voice in the Dead Woods, as well as a Lonestar Emmy, Telly, and N.R.B. award winning television writer and producer. His compelling writing style brings the reader along a fantastic journey that will dwell in their minds for eons. He is a man of great faith and family. Suffering from childhood at the hand of a debilitating disease initiated his quest for life’s meaning. The diligent study of many faiths presented him with a great truth. That Truth brought forth freedom and the realization that everything he endured played its part in creating who he would be.

Call in at 617-237-1234

http://www.revolutionboston.com/
to listen on line.

Verification

Take not one word at face value
Seek Truth of all that is heard
Believe only that which is written
Find Truth in the Word

Many will take what is needed
Making their certain point be proved
It is in the context misleading
Given as Divine facts not true

Look not only at a single Scripture
Study the verses thoroughgoing
The Spirit will reveal precision
The soul will confirm the authentic

In wisdom is knowledge of ages
Of ages and powers misused
The power of lies is unwillingness
To seek out and discover the Truth

Seek out and discover all given
Remember to consider the new
The line, paragraph and pages
A window for us to see through

Our Call

Our Call

I believe in my dreams with all of my heart. My faith is my virtue. My truth is my soul. My hope surrounds me. To the white light I Am called. I come as a child innocent of all. I’ve suffered, surrendered and succeeded through it all. There is no doubt worth giving and no question left unknown for in patience I am answered and delivered to my Call.

We must accept our place, be who we are and celebrate all that we are created to be! Our adamant and doubtless beliefs lend to our ability to positively impact our world.  It’s never too late to change our lives.

Focus on the best case scenario and the best case scenario will emerge.  Know that with Faith all things are possible.  As we concentrate on what we do not want we will begin to spiral downwards towards it. We can allow our emotions to dictate our experience or we can employ our emotions to bring about our experience. The emotions associated with fear will catapult us towards what we dread. The feelings associated with what we love will carry us into our dreams.

Happiness is a choice. By the power that exists in this “NOW” moment we set the tone for our journey. We can get intentional about being happy NOW or we can hope to be happy later. We must never let the tail wag the dog!

We are born perfect, will die perfect and can choose to be perfect right NOW!  NOW is the tiny moment before thought. It is a place of infinite possibilities! And in this Gift are the Answer, the Blessing and the Grace of All that Is and Will ever Be.

All the miracles God has brought into our lives, but still we do not believe. All the signs that appear to us every day, yet still we do not believe. Even the presence of what few have seen we have witnessed; still we do not believe.

Every day is our miracle, every breath is our blessing and every heartbeat is our hope.  When it seems like there is no way out; God makes a way through.  In God is our solace our joy and our Promise.  Faith, hope and love are Truth and Truth is freedom.

In simplicity is serenity in serenity is peace and in peace is Truth.

In faith always,

Ron Ash, Spiritual Counselor

The Engine

The Engine

As we open the hood of a vehicle and look inside; what do we see?  What is the purpose of it all?  If it is a performance car its job is to produce horsepower.  As the horsepower increases so does the degree of satisfaction the driver experiences.

This does not take place randomly.  All engines large and small rely on a series of parts to achieve an ultimate goal.  There is no one part greater than another.  Some have an immediate purpose while others are installed to protect the engine from running inefficiently and wearing out faster.  When all parts are working together the engine runs at peak efficiency.

No matter how great the engine is engineered it really is no greater than the sum of all its parts.  If the water pump is leaking or the alternator is not charging the vehicle will not run right.  All eight cylinders must fire sequentially in order to turn the crank.  If one spark plug is fowled it will cause the engine to misfire and every other part of that engine will run inefficiently.

It makes little difference how great each part is individually.  We can install all the high performance parts that we want, but if one part is off the entire engine runs poorly.  A poor running engine will only contribute to a negative driving experience and create driver frustration and dissatisfaction.

Producing satisfaction is constant in all things.  Even our bodies, environment and the most profitable organizations rely on the sum of all their parts working together to produce an intended purpose.

The key to satisfaction is no one thing.  It takes a group working together and supporting each other in all ways.  There is no one person more important than another in any organization.  Position has no bearing, salary has no effect, and length of employment is not a determining factor.

Recently, I was speaking to a coworker about the customer survey situation in our organization.  The company places a lot of stock in customer satisfaction and these surveys are meant to measure how well or how poorly we are doing.  We can’t fix what we can’t measure.  These surveys are very important.  In fact how they come back totally effects the reputation of the sales consultant.  However, if the customer is dissatisfied with one experience with any other member of the team the survey will tank.  I have personally been the victim of the inability of another team member to satisfy a client on two occasions.  Both times I called my customers to discuss the issues they may have had and received very similar responses.  They would say, “Oh no Ron, you were wonderful.  This was one of my best experiences with a sales consultant.  It was just a problem I had with so and so.”  It would seem that regardless of how well we performed others were working inefficiently and ineffectively.  They were not satisfying our customers.  Often it was as simple as not being honest with them or making promises that we could not keep and other times it was a lack of common sense, but the majority of the time it was caused by customers having to spend excessive amounts of time at the dealership.

The bottom line is that we could not do it alone.  We needed an entire organization to accomplish our goal.  A team of people working together at maximum efficiency is the only way to satisfy our clients.

Sometimes it was coworkers trying too hard and other times it was coworkers not trying at all.  My initial survey came back at fifty percent.  I was astonished!  I remembered going well beyond the call of duty to satisfy my client.  In fact she even commented on how helpful and accommodating I had been throughout the process.  Her smile and handshake as I delivered the vehicle more than confirmed that I would be receiving high marks on the customer satisfaction survey.

What had happened?  Well, a well intentioned coworker had rescheduled the delivery date on my day off without me knowing.  His intentions were to get the customer her vehicle a few days earlier.  However, he was not aware of the client’s tight schedule on Friday’s.  I had scheduled her delivery for a Tuesday after discussing with her what would be the best time for her to pick up her new car.  I knew without a doubt when the paperwork would be completed, the car could be registered and the accessories would be installed.  He ended up making promises that we could not keep and in the process caused my client to rearrange her entire Friday’s schedule for no reason.  He tried to fix something that was not broken and in the process of failing to produce was caught lying to the customer and created extreme customer dissatisfaction.

As we hold strong to truth it is truth which we can always fall back on.

Never ever lie to anyone.  Honesty in all areas is the best plan for success in any organization.  Mistakes will be made, but if we own up to them and learn from them we are less likely to make the same mistakes again.  As we continue to lie we fail to resolve the issue and set ourselves up for continuous failure.  Besides, we can always fall back on the truth, but we will rarely recall the lie and dishonesty never produces satisfaction.

The second failure stemmed from a miscommunication between departments.  The management and receptionist continually patched a customer through to my voicemail on my day off.  The customer needed information that anyone could have gave her, but instead of helping our customer they decided to pass the buck to my customer.  In other words, they assumed that I was not handling my business, but in actuality I was not there to handle our business and the customer was not satisfied.  The customer only remembered that she left several messages on my answering machine and nobody returned her call.  This equaled poor customer service and was reflected in the survey.  If one person took the initiative, checked the schedule or simply used common sense the survey would have came back at one hundred percent satisfied.

My coworker’s issues were much the same.  Yet, in my experience excessive time spent at the dealership is the biggest issue.  We can always make more money, but we can’t make more time.  The key is to spend time wisely.

I’ve heard coworkers say, “Why are you doing his dirty work?”  I’ve also seen coworkers spending time talking about how others are not doing their jobs properly while gaining joy from witnessing their mistakes.  I’ve seen them standing around in groups doing nothing while watching others juggling responsibilities.  Short sightedness was prominent on the sales floor.  It seemed as if some coworkers were just thinking about themselves and when they had nothing to do they did nothing but complain about others.  The reality is that the time belongs to the customer; not to us!

As we help our coworkers our coworkers are better able to serve our customers.  This is a recipe for customer satisfaction.  Time is being freed up for everyone and after all aren’t we all each other’s customers?

If we help our sales managers with their customers won’t they have more time to help us with ours?  As we help those in other departments they will be able to serve our customers more effectively and efficiently.  This allows clients to spend less time at the dealership.  Less time at the dealership produces more customer satisfaction.

We are the engine!  Every one of us plays a crucial role in what the engine produces.  The engine is only as great as the sum of all its parts.  It is our job to keep the system lubricated and running smoothly.  We must filter out the dissatisfaction and maintain a constant air flow.  By working together for a common goal we will run at peak efficiency with less effort and ever increasing results.

Team Work Seminar

Begin by having the sales consultants gather around any performance car on the lot. Have a sales consultant open the hood and ask them to explain what they see.  Have them talk about the engine.  What is its function?  How much horsepower does it produce?  In what way does the performance of the engine effect the driver?  How do all the parts affect one another?

After they are done explain how the organization consists of a team and relate it to how an engine works to create horsepower by the sum of its parts which in turn delivers driver satisfaction.